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What is the refund policy?

Money Back / Refund Policy

Hosting services carry a 30 days satisfaction guarantee. To cancel your hosting services and receive a refund, you must contact us within 30 days from the Effective Date of the particular Services you wish to cancel. Only newly purchased fees are refundable. Set up, domain name registration, SSL Certificate, renewal payment, got suspended by resource abuses, TOS violation and other one-time fees are not refundable. Paypal & Payza (Alertpay) gateway is refundable and other payment methods are not refundable. If your site migrated/transfered by us then you will be charged as site transfer from refund.

** If your bandwidth usages is more than 5GB then Money Back policy will not applicable.

**Refund / Money Back policy not applicable for any VPS/Dedicated Server.

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